Return policy

Return policy Webshop

If you are not satisfied with a purchased product of our webshop, you have the right to return the article(s) within 2 weeks (note: product has to be in the original packaging). Please contact Bopita HQ bestellingen@bopita.com / T. + 31 481 37 57 17 (Monday-Friday 9.00 - 12.00 / 13.00 - 17.00H). Once you’ve signed up your returns and received the confirmation, your return number, you can send the article (shipped with postage prepaid) to: Bopita, Returns (YOUR RETURN NUMBER), Energieweg 1, 6662 NS Elst – the Netherlands

Parcel by courier

If the product is too large or too heavy to send it back, or if you have no ability to bring it back – we offer you the possibility (for a fee) to send the parcel by courier. Please contact Bopita HQ (bestellingen@bopita.com / T. + 31 481 37 57 17 Monday to Friday 9.00 - 12.00 / 13.00 - 17.00H) to arrange a collection request. We’ll inform you about the shipping costs in advance.

In all cases (if still in the original packaging) we will refund the price you paid for the article(s). Any shipping costs are non-refundable.