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Service après-vente: +31 481 375 717

Return policy

Return policy Webshop 
If you are not satisfied with a purchased product of our webshop, you have the right to return the article(s) within 2 weeks (note: product has to be in the original packaging). Please contact Bopita HQ bestellingen@bopita.com / T. + 31 481 37 57 17 (Monday-Friday 08.00-17.00H). Once you’ve signed up your returns and received the confirmation, your return number, you can send the article (shipped with postage prepaid) to:

Bopita
Returns (YOUR RETURN NUMBER)
Edisonweg 3
6662 NW Elst – the Netherlands

Return it yourself in Elst, the Netherlands
You can also return the article(s) yourself at our Bopita HQ in Elst, the Netherlands (by appointment only). Please contact bestellingen@bopita.com - with your webshop order number.

Parcel by courier
If the product is too large or too heavy to send it back, or if you have no ability to bring it back – we offer you the possibility (for a fee) to send the parcel by courier. Please contact Bopita HQ (bestellingen@bopita.com / T. + 31 481 37 57 17 Monday to Friday 08.00-17.00H) to arrange a collection request. We’ll inform you about the shipping costs in advance.


In all cases (if still in the original packaging) we will refund the price you paid for the article(s).
Any shipping costs are non-refundable.